Order processing & shipping times:
All orders are processed within the same business day if placed before 1pm (GMT) and orders received after 1pm (GMT) get shipped out on the following business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping services and charges
We offer free shipping on all UK orders with standard 2-3 days delivery service. Should you require a faster delivery service then you can select a different shipping service with additional shipping charges at checkout.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 to 5 days of receiving your shipping confirmation email, please contact us via contact us page with your name and order number, and we will look into it for you.